CSAA Insurance Group News & Press Releases

California Wildfire Innovation Fund Delivers Sustainable Forestry Solutions

At the one-year anniversary of CSAA Insurance Group’s announcement of a $25M investment in the California Wildfire Innovation Fund, several notable initiatives supported by the fund are underway to realize the stated goals of climate resilience and economic growth

CSAA Insurance Group Releases 2025 Impact Report

CSAA Insurance Group released its 2025 Impact Report. This is the sixth year CSAA has issued a report, which documents the company's focus on positive economic, social and environmental outcomes.

September 01, 2026

CSAA Insurance Group Named to Seramount’s 2026 List of 100 Best Companies

CSAA Insurance Group, a AAA insurer, today announced it has been named to Seramount's 2026 100 Best Companies list, recognizing organizations that set the standard for supporting working families through inclusive benefits, flexible workplace practices and opportunities for employee growth.

August 25, 2026

CSAA Insurance Group Recognized on Seramount’s 2026 Talent and Inclusion Index

CSAA Insurance Group, a AAA insurer, today announced it has been recognized as a Pinnacle Talent and Inclusion Index Company by Seramount, honoring organizations that demonstrate a strong commitment to building inclusive workplaces and advancing talent across their organizations.

August 18, 2026

CSAA Insurance Group Recognized as a Top Disability Inclusive Business

CSAA Insurance Group, a AAA insurer, today announced it has been honored as a World's Top Disability Inclusive Business based on its performance on the Disability Index®, the leading global benchmark for disability inclusion in business.

July 27, 2026

CSAA Insurance Group’s A (Excellent) AM Best Rating Reaffirmed with Stable Outlook

CSAA Insurance Group, a AAA insurer, today announced that AM Best has reaffirmed the company's Financial Strength Rating of A (Excellent) with a stable outlook.

July 23, 2026

CSAA Insurance Group Recognized as One of the 50 Most Community-Minded Companies in the United States for 11th Consecutive Year

CSAA Insurance Group has been named a 2026 honoree of The Civic 50® by Points of Light, recognizing the company's commitment to community engagement and social impact.

June 23, 2026

CSAA Insurance Group Executive Named to List of “2026 Trailblazing Women of Insurance”

Melissa Jones, executive vice president and chief human resources officer at CSAA Insurance Group, has been named to the Reuters list of 2026 Trailblazing Women of Insurance.

March 02, 2026

Five Rising Stars from CSAA Insurance Group Named to the 2026 Class of Emerging Leaders

Five leaders from CSAA Insurance Group were among more than 200 insurance professionals from across the industry named to the 2026 Class of Emerging Leaders.

February 04, 2026

CSAA Insurance Group Recognized as Inclusive Health & Well-being Innovator

CSAA Insurance Group has been honored by the Purchaser Business Group on Health (PBGH) with a 2025 Moonshot Award, in the category of Inclusive Health & Well-being.

January 13, 2026

In the news

The CX Triangle That’s Redefining Customer Trust in Insurance

CSAA Insurance Group has implemented a "virtual receptionist" in our voice channel that identifies customers, determines what they need help with and then routes the customer to the right person or self-service capability. This technology allows for simple transactions to be resolved quickly, while more complex issues are quickly directed to the most suitable human agent or claims representative.

Mike Zukerman on Tech. Cars. Machines. Podcast

Protecting $500 billion dollars of real estate value: Mike Zukerman, CEO of CSAA, an $8 billion carrier of insurance distributed through AAA Clubs, tells how technology helps protect that massive asset. He tells us how enterprise technology can “surprise and delight” CSAA’s 3 million policy holders, and how self-driving cars will change insurance strategy.

Bradley Lontz Named CIO at CSAA Insurance Group

CSAA Insurance Group, a AAA insurer, has named Bradley Lontz as its Executive Vice President and Chief Information Officer. Lontz leads the company’s technology division, focusing on driving digital transformation, enhancing the customer and agent experience, and delivering innovative, scalable technology solutions. He reports to Mike Zukerman, President and CEO of CSAA Insurance Group.

CSAA stories

Hear about Brisa Silis Gomez's experience as an intern with CSAA's Actuary team: "I would describe it as a journey of mentorship, connection, and growth."

Hear about Frankie's experience as a Claims Supervisor for CSAA: "“Working at CSAA is both incredibly rewarding and intellectually challenging."

We're proud to share that CSAA Insurance Group has been recognized for the eleventh consecutive year as one of the nation's 50 most community-minded by Points of Light.

Innovation took center stage at CSAA’s Glendale office at the inaugural Thurgood Marshall College Fund Innovation Challenge.

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